LOYALTY & MEMBERSHIP PROGRAMS
EXCEPTIONAL SUPPORT FOR EXTRAORDINARY PROGRAMS
1•2•1 MSG has over 18 years experience successfully managing and fulfilling highly-complex, nationwide loyalty and membership programs. Our team includes seasoned experts at each important program touch-point. This in-house expertise allows us to take on complicated and unique programs others cannot.
Though we surely take advantage of program efficiencies our long experience has taught us, we do not believe in one-size-fits-all solutions. We take the time to understand our client’s strategic vision and goals BEFORE developing a program’s implementation, management and reporting plan. This customized approach allows us to be more responsive to our client’s needs and, ultimately, to any program’s success.
Regardless of your program’s goal – customer loyalty, membership club participation, employee program enhancement – we house the tactical and physical resources to successfully launch, manage, and fulfill it accurately, on time and within budget.
IN-HOUSE PROGRAM SUPPORT SERVICES
Whether implemented in concert or à la carte, our range of services are designed to fit any loyalty or membership program’s needs.
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Program Management
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Database Management
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Fulfillment, Mailing & Logistics
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Print Production Management
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Creative Design / Production
SPECIALIZED IN-HOUSE PROGRAM SERVICES
We also offer services for loyalty and membershp programs that other support agencies typically don’t. Because these services are controlled in-house, our client’s programs benefit.
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Plastic Card Production / Personalization
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Branded Ad Specialties
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Virtual Storefronts
Plastic Card Programs
Loyalty & Membership
Direct Mail Programs
Program Management
Plastic Card Production
Information Technology
Fulfillment, Logistics & Mailing
Pick & Pack Services
Print Production Management
Customized Promotional Items
Virtual Storefronts
Creative Design & Production
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United Airlines’s highly complex Mileage Plus
mailing included multiple pieces and processes.