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LOYALTY & MEMBERSHIP PROGRAMS

EXCEPTIONAL SUPPORT FOR EXTRAORDINARY PROGRAMS

1•2•1 MSG has over 18 years experience successfully managing and fulfilling highly-complex, nationwide loyalty and membership programs. Our team includes seasoned experts at each important program touch-point. This in-house expertise allows us to take on complicated and unique programs others cannot.

Though we surely take advantage of program efficiencies our long experience has taught us, we do not believe in one-size-fits-all solutions. We take the time to understand our client’s strategic vision and goals BEFORE developing a program’s implementation, management and reporting plan. This customized approach allows us to be more responsive to our client’s needs and, ultimately, to any program’s success.

Regardless of your program’s goal – customer loyalty, membership club participation, employee program enhancement – we house the tactical and physical resources to successfully launch, manage, and fulfill it accurately, on time and within budget.

IN-HOUSE PROGRAM SUPPORT SERVICES

 

Whether implemented in concert or à la carte, our range of services are designed to fit any loyalty or membership program’s needs.

  • Program Management

  • Database Management

  • Fulfillment, Mailing & Logistics

  • Print Production Management

  • Creative Design / Production

SPECIALIZED IN-HOUSE PROGRAM SERVICES

 

We also offer services for loyalty and membershp programs that other support agencies typically don’t. Because these services are controlled in-house, our client’s programs benefit.

  • Plastic Card Production / Personalization

  • Branded Ad Specialties

  • Virtual Storefronts

United Airlines’s highly complex Mileage Plus 
mailing included multiple pieces and processes.