We help loyalty programs connect with members…
wherever they are in their customer journey.
At 1•2•1 MSG we’ve executed global loyalty programs similar to American Airlines’s AAdvantage Program for over 20 years. We are focused to provide robust, personalized support for every touchstone in the customer experience life cycle.
We can help the AAdvantage Program reach potential members with…
Personalized direct mailings
POP displays, banners & signs
We provide top-shelf service to ensure that programs run smoothly, with particular emphasis on elite tier management. Regardless of what tier level your customers have achieved – AAdvantage Gold, Platinum, Platinum Pro or Executive Platinum – we focus on the 1-2-1 engagement details so you don’t have to. We provide…
Daily new and existing member card issuance
Scheduled promotional direct marketing
Personalized program newsletter production
Engagement initiatives to enhance membership stickiness
Promotional campaigns to drive member activity
We’re very sensitive to sustaining and enhancing the special relationship you’ve built with your best customers. At 1•2•1 MSG we are experts in the “special” hold-it-in-your-hand presentation of elite level recognition. From personalized membership credentials to recognition gifts to creative packaging/delivery options, we can do it all.
We maintain in-house services capable of producing most membership program communications. The only resource for which we routinely go outside is 4-color printing. For this we use several houses with which we have long-standing relationships. Follow the links below for detailed information about any of our services.
For more details about 1•2•1 MSG contact Daniel Guerzon at 202-744-9380
or send him an email using the contact form below.