Service Team
The principals listed below are only part of the greater 1-2-1 Marketing Services Group team: Motivated people dedicated to providing clients with excellent service and exceptional results.
Robert Schiferli, President
30 years business management and marketing experience
Bob founded 1-2-1 Marketing Services Group in 2000. 1-2-1 Marketing is the fourth largest non-secure plastic card personalization resource
in the U.S., providing a wide range of fulfillment and mailing services with a focus on plastic card design, production, personalization and mailing for loyalty and membership programs, credit card companies, and gift cards. Bob has served as Executive Vice President of Sales and Marketing for one of the nation’s largest direct mail service providers.
763.428.8123
Al Nelson, Director of Mail Services
30 years of mailing services experience-Postmaster in Chanhassen for 15 years
Al's postal expertise is a "value added" benefit to clients in both planning and implementation stages. He is responsible for all aspects of mailing operations, including mail piece eligibility and mailpreparation requirements. Consistent with the organizational philosophy, Al is actively involved with client service interactions.
Direct Dial: 763.515.5264
Danielle Kaye Fischer, Account Manager
8 years of print production & account management experience
Danielle manages and maintains 1-2-1 Marketing’s client production and fulfillment needs as well as solutions marketing. This regularly has her interacting with clients in terms of pricing, timing and delivery scheduling. Her background includes direct mail and loyalty marketing, with an emphasis in the Travel & Leisure, Agriculture, Banking and Retail industries.
Direct Dial: 763.515.5262
John Graham, Senior Vice President, Account Services Director
20 years sales promotion, database marketing, loyalty marketing and print management experience
John brings account management expertise to some of Roth Graham’s most active accounts.
Direct Dial: 763.515.5261
Scott Garrison, Account Executive
19 years of print production and direct mail experience
Scott brings a deep knowledge of printing and direct mail from his
background working with some of the industry’s largest suppliers.
Direct Dial: 763.515.5272
Bruce Heyl, Art & Creative Director
25 years experience in graphic design, art direction, production and creative concepting
Bruce‘s skills and experience make him a valuable resource for developing and producing all creative communications designed by the agency.
Direct Dial: 763.515.5271
Diana Pedersen, Data Services Director
20 years of database design, implementation and technical management experience
Diana directs and manages Roth Graham’s fulfillment services, including: frequency programs, loyalty programs, letter shop and fulfillment. She is an expert at translating marketing objectives and strategies into efficient, practical and measurable database programs.
Direct Dial: 763.515.5263
Cathy Mace, Program Manager
10 years of account management, marketing and promotions experience
As a day-to-day contact for any of our client’s needs or requests, Cathy brings years of personalized account management and client service to the table. Her background is in marketing and promotions management with a strong web, print, incentive and loyalty program base.
Direct Dial: 763.515.5269
Shawn Himmelberger, Web Designer
8 Years of design and web programming expereience
Shawn has a passion for clean design, semantic markup, and getting great search engine results.